Terms and conditions of use

General Conditions of Use and Contracting of montessori-store.com



General Conditions of Use and Contracting Regulation of the Registry, Access and Use of the Services Rendered to the User by POUPINETTE S.L. (hereinafter Montessori Store), as service provider, with address at Carrer Gran de Gracia, 221, Barcelona, with C.I.F. B66545971. And with the following contact data; Phone: +34 935 46 83 46 or through contact@montessor-store.com

1 - Object and Service Description

The general conditions of use and hiring are intended to regulate both the navigation through the online store montessori-store.com and the acquisition of any of the products offered therein. The unreserved acceptance by the User of each and every one of the clauses described. Montessori Store reserves the right to modify these General Terms and Conditions of Use and Contracting at any time and without prior notice to the User, by publishing these changes through the Website montessori-store.com. Montessori Store reserves the right to modify the commercial offer (products, prices, promotions and other commercial and service conditions) described in the Website montessori-store.com. In case of errors or inaccurate information on the website about any price, product or description thereof and that has been motivated by the form of the user's contract, this will be a right at no cost.

2 - Obligations and Limitations of the Parties

From the User:

Act loyally and in good faith in all your relationships with the service provider.

Provide accurate and exact data during your relationship with the service provider.

Make the payment of the amounts corresponding to the operations carried out and the shipping costs in time and the forms indicated by Montessori Store.

Use of the correct form and compliance with the current validity on the Website montessori-store.com to perform operations provided by Montessori Store.

To collaborate and inform Montessori Store of information, especially of a technical nature, to have access in the exercise of operations and in the sense of responsibility for the service provided by Montessori Store to its partners, collaborators, suppliers, other users or third parties. The general conditions of use and contracting.

The user can not assign his user account or other Montessori Store products to other users or third parties.

From Montessori Store:

Act loyally and in good faith in all relationships with the user.

Provide the User with all the information necessary for the proper development of the service.

Deliver the products of the operations requested by the user within the term and in the appropriate form indicated in the commercial offer itself, according to the user's choice and the information in the purchase confirmation.

Perform the maintenance and development of the website or other tools provided they are at the request of Montessori Store.

Communicate to the user any change in the conditions in the provision of the service that can be applied directly as the delivery of the products requested by the user.

3 - User Account

a) Access to the User Account:
After the User's registration through the montessori-store.com website, the User will obtain their identification data (username and password) for access and management in their User Account, from which they can make online the acquisitions of the products of Montessori Store. The username will always be linked to a valid and updated email account, being the responsibility of the User the communication to the service provider of any incident that could affect this email account or the service. The User will be solely responsible for choosing and indicating a sufficiently secure password, as well as maintaining the confidentiality of it by not transferring it or communicating it to unauthorized third parties. Montessori Store can not be held responsible for unauthorized access to the user account by third parties, nor of the actions that they may perform through it, nor of the loss or theft of this by third parties. Regarding this, the User agrees to carry out all necessary actions to safeguard the confidentiality of their identification, access and management data in their User Account, use of firewall, antivirus, etc.


b) User Account Management
The User, accessing by means of his username and password, will be able to manage all available operations related to the service through his User Account.

- Personal information: The User may consult and / or modify at any time your personal information linked to your account. Any information entered must be true and accurate, otherwise Montessori Store reserves the right to cancel the User Account that contains fraudulent, inaccurate or fictitious data.

- Information regarding purchases and operations performed: All transactions made by the User will be reflected in your User Account, which you can consult at any time.

- Activation and deactivation of the reception of the Newslettter: The User can modify at any time the configuration related to the subscription to the Montessori Store Newsletter with commercial information about their products, news, offers and services.

4 - Rates and Forms of Payment

The rates of the products offered on the website montessori-store.com will be expressed in euros and include VAT. The prices in force at the time of contracting the products of Montessori Store can be consulted at any time and prior to the payment of the same, through the Website montessori-store.com, during the procedure of contracting the services through the User Account and in the order confirmation email. Payment for transactions made through montessori-store.com may be made through the following means:

a) Credit or debit card through TPV developed by montessori-store.com.
b) Bank transfer to the Montessori Store account as owner and authorized for such purposes.

5 - Shipping Forms

Shipping rates : 
The shipping cost of your order will be automatically calculated depending on the country you want to be deliver in, and your order amount.

Please note that for Monaco, Norway and Switzerland, you will have a customs clearance of 29,50 €.

You can be delivered to Austria, Bulgaria, Belgium, Croatia, Germany, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Ukraine, United kingdom and Switzerland.
Be aware of some eventual customs clearance costs depending on your region, as mentioned above.

6 - Availability of products

In the event that Montessori Store is unable to deliver the product, either provisionally beyond the period stipulated in point 5 or permanently due to the product being out of catalog or stock, the User will be duly informed and may choose between requesting the cancellation of the order, with the subsequent refund of the amount paid for the product, or make a change for a product with the same characteristics; by writing to Montessori Store at the address contact@montessori-store.com.

7 - Withdrawal and Return Policy

a) If the product received by the User is not satisfactory, the user may request its return to Montessori Store within 14 working days after receipt, sending the product in perfect condition along with its original packaging (otherwise the goods will suffer a depreciation), with prior communication to Montessori Store at contact@montessori-store.com. In this case, the full amount of the purchase will be refunded. However, if the user has expressly selected a delivery method different from the less expensive mode of ordinary delivery, the User will assume the costs of the return transport, while Montessori Store will not be obliged to reimburse the additional costs this dervies.
b) In case the received product is defective in a visible and clear way, without manipulation of the packaging by the User, or erroneous, the User may request its replacement by the same article or reference by communicating to Montessori Store at the address contact@montessori-store.com. In this case, the transportation costs of both the return and the new shipment will be borne by Montessori Store.
c) In the event that Montessori Store is unable to deliver the product, permanently or beyond the period stipulated in point 5, the user will be duly informed and may choose to cancel the order, with the consequent refund of the amount paid by the product, or make a change for a product with the same characteristics, by prior confirmation with Montessori Store at contact@montessori-store.com.
Refunds, after the verification by Montessori Store of the merchandise returned, will be made in the same form of payment chosen by the User and before 14 calendar days have elapsed from the date in which he was informed of the decision of withdrawal by part of the User, through the withdrawal form. Montessori Store reserves the right to withhold reimbursement until the goods have been received, or until the User has submitted a proof of the return of the goods, in the case that Montessori Store picks up the products. Without prejudice to the rights inherent to the consumer in relation to the products purchased in their physical establishments, Montessori Store informs of the non-application of the previous clauses for the products acquired physically in the establishments of Montessori Store. In these cases, the consumer must request the exercise of their rights directly in Montessori Store establishments.

8 - Products warranty

The guarantee of the products offered by Poupinette S.L through its Montessori Store brand will be two years. Montessori Store responds to the lack of conformity that manifests itself within a maximum period of two years after the delivery of the product. The User must inform Montessori Store of the lack of conformity within a couple of months of becoming aware of it.

9 - Industrial and intellectual property

The contents (including, but not exclusively, texts, logos, trademarks, source code and programming) of the Website montessori-store.com are protected by the current industrial and intellectual property legislation and any other applicable regulations. The legitimate exploitation of the same correspond exclusively to Montessori Store or its licensors, being totally prohibited the reproduction and / or total or partial distribution of any type of content by the User and / or third parties if there is no express authorization by Montessori Store empowering or allowing the diffusion of the same. It is forbidden the inclusion of links or hyperlinks for commercial and / or commercial purposes on Websites other than Montessori Store and that direct to their products or services without prior authorization by Montessori Store. With respect to that, Montessori Store declares not to have any connection with these Sites and therefore can not be held responsible for the contents of these Websites, their activities, contents or services.

10 - Responsibility of Montessori Store

Montessori Store will make the maximum effort to provide service in the best conditions for the User, guaranteeing a fair performance in good faith. However, the User understands that there are certain factors beyond the control of Montessori Store that could cause interruptions or changes in the service. The User understands that Montessori Store will not assume any responsibility for that, therefore the user expressly waives Montessori Store from any liability, in particular in the following cases:
a) Force majeure or any other assumption unrelated to the activity or control by Montessori Store.
b) Those assumptions attributable to the User, such as the loss of Access or Identification Data (login and password) and access by unauthorized third parties, error in data entry, contracting of services by the User.
c) Damages caused by the illegal, fraudulent use in violation of these Terms of Use and Hiring by the User, of which the User will be solely responsible, reserving Montessori Store the right to inform the competent authorities or courts about these .
d) Those cases in which the information displayed or transmitted through the Website montessori-store.com is inaccurate, erroneous or not updated. The User will be solely responsible for checking the Conditions of Use and Contracting, as well as the other conditions of payment and delivery of the products purchased, prior to the conclusion of the purchase of each product.

11 - Protection of personal data

In compliance with the provisions of Law 15/1999 of Protection of Personal Data (LOPD) Montessori Store as responsible for the files, informs that the personal data that the User will provide us throughout his relationship with us, including his address of e-mail and all those personal and / or economic data included in your User history that we can access during the established relationship, will be treated by a file (s) duly registered in the Spanish Agency for Data Protection and in compliance with the provisions of current legislation. The purpose of the information collected in our files is to provide services of sale and delivery of products and services offered by Montessori Store through the Website montessori-store.com. Access to your personal data will be made by authorized personnel and subject also to an obligation of secrecy, they will be treated in accordance with the LOPD 15/1999 as well as Royal Decree 1702/2007 in its development, not being able to be used in any case for purposes other than those authorized here or for commercial or advertising purposes. Your data will not be transferred in any case to third parties. In the same way, the User may voluntarily grant their consent for the receipt of commercial information electronically (Newsletter), and may revoke this consent at any time through the procedure authorized for such purposes in the User Account. Likewise, the User may contact Montessori Store to exercise their rights of access, rectification, cancellation and opposition, as well as the right to revoke the consent given, by means of a written and signed request, including the name, surnames, address to effect of notifications, copy of ID card or similar identification document and what right is exercised; addressed to the e-mail address contact@montessori-store.com or to the postal address: Montessori Store, Carrer Gran de Gracia, 221, Barcelona.

12 - Applicable Legislation and Competent Jurisdiction

The applicable legislation to settle any question related to the application and interpretation of these Conditions of Use and Contracting shall be Spanish. In the event that any of the clauses of these Conditions of Use and Contracting was declared invalid or becomes obsolete, the rest of them will continue to have effect and will continue in force. In this case, the clause will be replaced by a similar one that reaches the objective of the original. The Client submits voluntarily, expressly renouncing his own jurisdiction if he had it, to the exclusive jurisdiction of the Courts and Tribunals of the User's domicile. These general conditions are ruled by the Spanish Law. The parties submit, at their option, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's domicile. The restrictions regarding the user referred to in article 12.1, will include at least the minimum or maximum age of the users of the toys and, where appropriate, their capacity and their maximum or minimum weight, as well as the need to ensure that the toy be used only under the supervision of adults.